“Zoom Apps and Zoom Events are critical components in broadening Zoom’s offering and reach,” said Roopam Jain, VP, Information and Communications Technologies at Frost & Sullivan. Marketers can “seamlessly manage and host back-to-back event sessions from sales summits, customer events, trade shows, and internal events.” Features include event hubs, dedicated corporate virtual event spaces, customizable registration, reporting, and a chat-enabled virtual event lobby. Zoom also announced its Zoom Events service for hybrid and virtual events. Notetaking: AI Notetaker by Fathom, Notejoy.Polling: Polly, Dot Collector, Coda, SurveyMonkey.Collaboration: Asana, Mentimeter, Workona, Docket, Allo, WorkPatterns.Transcription: Colibri, Rev, Avoma, Grain.Conversation Intelligence for Sales: Chorus, Gong.The Zoom App marketplace, which launched late last year, already has over 50 apps, including As a result, they can ask better questions and manage the meeting flow more effectively while avoiding awkward pauses when taking notes. “We’re enabling revenue professionals to stay engaged in customer conversations by plugging into their daily workflow.”īy managing recording, transcription, analytics, and intelligence, Chorus and Gong allow reps to step away from traditional notetaking and focus on the meeting, helping them be more present. “The new Gong app takes two tools that sales pros find invaluable today – Gong and Zoom – and makes them even more useful,” said Chief Product Officer of Gong, Eilon Reshef. Gong employs AI for coaching, noting points of interest, and flagging deal risks. Users can also tag colleagues for feedback, leverage timestamps, and attach comments in context. Gong automates transcription, notetaking, and analytics. Gong, which competes directly with Chorus, also launched its app this week with similar conversational intelligence for sales features. With the Chorus app for Zoom, the benefits of Conversation Intelligence are more accessible than ever before.” The Gong App for Zoom “It’s about making our customer and prospect relationships stronger. “Chorus and Zoom are both intent on fundamentally changing the way work is done in a virtual environment,” said Ross Mayfield, Product Lead, Zoom Apps & Integrations for Zoom. This processing of multiple communication channels provides a set of engagement and deal risk analytics that will be supplemented by ZoomInfo’s Streaming Intent data, visitor intelligence, Scoops, Chat, and SmartForms. While the newly launched app supports Zoom, Chorus also gathers intelligence from other meeting platforms and emails. Participant talk time and key topic trackers.
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